Privacy policy

Privacy Policy — StillPoint Last updated: March 14, 2026

At StillPoint, we believe in being straightforward. This policy explains what information we collect when you visit trystillpoint.life or make a purchase, how we use it, and what choices you have.

What we collect

When you place an order or contact us, we collect the information you provide directly: your name, email address, shipping and billing address, and payment details. Payment information is processed securely by Shopify — we do not store your full card details on our end.

When you visit our site, we also automatically receive basic technical information: your IP address, browser type, device, and pages visited. This helps us understand how the site is being used and keep it running smoothly.

If you sign up for our email list, we collect your email address to send you updates about StillPoint.

How we use it

We use your information to:

• Process and fulfill your order, including sending shipping and order confirmations

• Respond to your questions or support requests

• Send occasional emails if you've opted in — you can unsubscribe at any time

• Improve the site and your shopping experience

• Comply with legal obligations

We do not sell your personal information to third parties.

Shopify and third-party services

Our store is powered by Shopify, which processes and stores your data on our behalf. Shopify is certified Level 1 PCI DSS compliant. You can read Shopify's privacy policy at shopify.com/legal/privacy.

We may also use third-party services to help run our store — such as email delivery, analytics, or payment processing. These providers are only given the information necessary to perform their service, and are required to keep it confidential.

Cookies

Our site uses cookies — small files stored on your device — to support basic site functionality and understand how visitors use the site. You can control cookie settings through your browser. Note that disabling certain cookies may affect how the site functions.

Your rights

Depending on where you live, you may have the right to access, correct, or request deletion of your personal data. You may also have the right to opt out of certain data uses, including targeted advertising.

To exercise any of these rights, contact us at hello@trystillpoint.life. We'll respond promptly and in accordance with applicable law.

EU and UK visitors

If you're visiting from the European Union or United Kingdom, you have additional rights under GDPR, including the right to data portability and the right to lodge a complaint with your local data protection authority. When we transfer data outside the EU/EEA, we do so using recognized safeguards such as the European Commission's Standard Contractual Clauses.

Children

Our site is not intended for children under 16. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with their information, please contact us and we'll remove it promptly.

Data security

We take reasonable precautions to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. When we do, we'll update the date at the top of this page. We encourage you to review it occasionally.

Contact

Questions about your data or this policy? We're happy to help. Email: hello@trystillpoint.life San Anselmo, CA, USA