Support
Do you have any questions about StillPoint? You can send us an email or fill in the following form.
Head office
San Anselmo, CA
*We aim to respond to inquiries within 24 hours.
Shipping & delivery
StillPoint is a pre-order. First Batch ships May 2026. You'll receive a confirmation email when your order is on its way.
We currently ship within the United States only. International shipping may be added in the future.
For our first handcrafted batch of 400 units, yes!
You'll receive a shipping confirmation email with tracking information as soon as your order is dispatched.
You'll receive a shipping confirmation email with tracking information as soon as your order is dispatched.
StillPoint is a pre-order. First Batch ships May 2026. You'll receive a confirmation email when your order is on its way.
We currently ship within the United States only. International shipping may be added in the future.
For our first handcrafted batch of 400 units, yes!
You'll receive a shipping confirmation email with tracking information as soon as your order is dispatched.
You'll receive a shipping confirmation email with tracking information as soon as your order is dispatched.
StillPoint is a pre-order. First Batch ships May 2026. You'll receive a confirmation email when your order is on its way.
We currently ship within the United States only. International shipping may be added in the future.
For our first handcrafted batch of 400 units, yes!
You'll receive a shipping confirmation email with tracking information as soon as your order is dispatched.
You'll receive a shipping confirmation email with tracking information as soon as your order is dispatched.
Returns & refunds
We offer a 30-day satisfaction guarantee. If you're not completely satisfied, you can return your StillPoint within 30 days of receipt for a full refund of your purchase price.
Email us at hello@trystillpoint.life with your order number and we'll take care of you.
Refunds are processed to your original payment method. Please allow a few business days for it to appear after we receive your return.
We offer a 30-day satisfaction guarantee. If you're not completely satisfied, you can return your StillPoint within 30 days of receipt for a full refund of your purchase price.
Email us at hello@trystillpoint.life with your order number and we'll take care of you.
Refunds are processed to your original payment method. Please allow a few business days for it to appear after we receive your return.
We offer a 30-day satisfaction guarantee. If you're not completely satisfied, you can return your StillPoint within 30 days of receipt for a full refund of your purchase price.
Email us at hello@trystillpoint.life with your order number and we'll take care of you.
Refunds are processed to your original payment method. Please allow a few business days for it to appear after we receive your return.